Privacy policy

Privacy Policy – Feint

At Feint, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you shop with us.

Information We Collect

Personal details (such as name, email, phone number, address) provided during order placement.
Payment details processed securely through our trusted payment partners.
Basic information like device type, browser, and location to improve website performance.

How We Use Your Information

To process and deliver your orders.
To provide customer support and resolve queries.
To send order updates, promotional offers, and brand updates (only if you’ve opted in).
To improve our services, website, and customer experience.

Data Security

We take strict measures to keep your personal data secure and confidential. Your payment information is never stored on our servers and is always processed through secure, encrypted channels.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may only be shared with logistics and payment partners to complete your order.

Shipping Policy

Orders are processed and shipped within 5–7 working days.
Tracking details will be provided once your order is dispatched.
Delivery times may vary depending on your location and courier partner.

Return & Refund Policy

For exchanges, please contact us within 48 hours of delivery.
Exchanges are applicable only if:
1. Wrong size was delivered.
2. The product arrived damaged.
Items must be unused, with original tags, and in the same packaging.
Refunds are not available at this time—only exchanges.