Refund policy
Return & Refund Policy – Feint
At Feint, we ensure every product is checked thoroughly before shipping. However, if you face any issue with your order, our return and exchange policy is designed to assist you.
Eligibility for Return/Exchange
Customers must contact us within 3 days of delivery.
Exchanges are accepted only in the following cases:
Wrong size delivered.
Product is received in damaged condition.
Conditions
The item must be unused, unworn, and returned in its original condition with all tags and packaging intact.
Items showing signs of use, alteration, or damage caused by the customer will not be eligible for exchange.
Proof of purchase (order confirmation or invoice) is required.
Process
Contact us via Email (feintoffcl@gmail.com) or WhatsApp (+91 80-78870117) within 48 hours of receiving your order.
Provide your order number, issue details, and supporting pictures (if applicable).
Once approved, you will receive instructions for returning the product.
After receiving and verifying the returned item, we will process your exchange.
Refund Policy
Once a refund is approved, the amount will be credited to the original payment method within 7-10 working days.
Return & Exchange Policy
For replacement, exchange, or damaged products, we will process the exchange within 3 days of receiving the returned product. The replacement item will be delivered within 6 working days thereafter.
Shipping Costs
Customers are responsible for the shipping costs of returning the product, unless the mistake was from our side (wrong/damaged item delivered).
📧 For any queries, reach us at feintoffcl@gmail.com or WhatsApp +91 80-78870117.